Store Policy
Customer Care
At The Thistle Witch, every order is handled with care, intention, and a touch of everyday magic. As a small, family-run business, we pride ourselves on building lasting relationships with our customers. Whether you’re a returning customer or just discovering our blends, we’re here to help every step of the way. Need help choosing a tea? Want to know more about an ingredient or ritual? We’re happy to offer guidance rooted in our herbal knowledge and folklore inspiration. Questions about your order? From shipping to custom blends, we’ll respond as quickly and kindly as possible. You can reach us anytime at: thethistlewitchtea@gmail.com
We’re grateful for every order and every sip shared. Thank you for supporting our craft and our dream.
– The Thistle Witch Family
Privacy & Safety
At The Thistle Witch, your privacy and safety are just as important to us as the care we put into every blend.
🛡️ Your Information Is Safe With Us
We only collect the personal information necessary to fulfil your order — such as your name, address, email, and payment details. This information is used solely for processing and delivering your order, or for customer support if needed.
We will never share, sell, or trade your personal information with third parties. Your data is handled securely and in accordance with UK data protection laws (UK GDPR).
💳 Secure Payments
All payments on our website are processed through secure, trusted third-party platforms (such as Stripe, Wix Payments, or PayPal). We do not store or have access to your full payment details.
📨 Email & Marketing
We only send marketing emails if you’ve actively chosen to subscribe. You can unsubscribe at any time — no questions asked.
🧾 Cookies
Like most websites, we use basic cookies to improve your browsing experience and help us understand what blends and pages are most loved. You can choose to accept or decline cookies via your browser settings.
📩 Contact Us
If you have any questions about how your data is used or stored, we’re happy to help.
see our contact page for all our contact information.
Wholesale Inquiries
Interested in stocking The Thistle Witch in your shop, subscription box, or curated space?
We offer a limited number of wholesale partnerships for businesses that share our love of seasonal rituals, small-batch craft, and herbal magic.
Our teas are hand-blended in Scotland using organic ingredients, compostable packaging, and carefully considered blends inspired by folklore, nature, and the wheel of the year.
If you think our teas would be a perfect fit for your shelves, we’d love to hear from you.
✉️ Contact Us
Email us at thethistlewitchtea@gmail.com with a little about your shop or business, and we’ll be in touch with our wholesale pricing, sample options, and lead times.
We welcome collaborations with:
Gift shops
Apothecaries & wellness stores
Subscription boxes
Bookstores, coffee shops & artisan markets
Spiritual / ritual / cottagecore-curated retailers
🌿 Let’s create some magic together ✨
Payment Methods
- Credit / Debit Cards
- PAYPAL